Review of Sens Del Mar

Entry of the Sens Del Mar

The Entry of the Sens Del Mar

Recently, we were invited down to visit all of the Oasis properties in Cancun.  The main reason they wanted us to come was because of the re-opening of the property now called “Sens del Mar”.

Sens del Mar is a new name for this property.  The owners put new investment into this property and have re-opened it as an adult oriented property.  I say “Adult Oriented” because, while they don’t offer children’s rates or any facilities for them whatsoever, they do allow children.  There were only a couple on property while we were there, but then again occupancy was quite low overall.

The lobby was very contemporary looking and was dominated by a large sculpture in the middle.  Oversized chairs and sofas also dot the lobby.  One of the hotels Smart Cars is also parked in the lobby to promote the promotion whereby guests staying in the VIP room category are entitled to the use of one of the fleet of Smart Cars.  The Smart Cars are subject to availability and, in fact, we were told while we were there that there were none available.  Also in the lobby a lobby bar.

Lobby at Sens Del Mar

Lobby at Sens Del Mar

Several of the restaurants are reached by taking a flight of stairs down from the lobby.  We did ask and were told that there was no accessible way to reach the restaurants, so keep that in mind if anyone in your party has mobility issues.

Restaurant at Sens Del Mar

Restaurant at Sens Del Mar

Speaking of restaurants, most of the food we ate at the restaurant during our stay was very very good.  The hotel offers 24 hour room service as well.  I did order it one night and found it quite acceptable.  There weren’t printed room service menus.  You call the room service department and they describe the offerings of the moment.  I’m not sure if that will be the case permanently or if the printed material just wasn’t in place yet.

Room at Sens Del Mar

Room at Sens Del Mar

In fact, there was no printed material in the rooms at all.  We were placed in the VIP section where each room has an amazing balcony with a jetted pool and lounge chairs.  Since we were there in January, it was great to be in my room and have the big sliding glass door open and watching the sheer white curtains billow in with the breeze of the Caribbean Sea.  That balcony really made the room.  There is an interesting feature on the wall behind the bed.  There is the “swoop” where they’ve installed a light feature that you can set to whatever color you want, or you can set it to change at whatever speed you set.

The room has a small dorm type refrigerator that is stocked daily with an assortment of water, soda and beer.  If you want more than what is put there daily, there is a charge.  I also used that dorm fridge to put my suitcase while I unpacked because there were no luggage stands in the room.  Kudos to them, however, for choosing to have hangars that can be removed from the closet rod. (One of my pet peeves.)

The towels in the bathroom were nice and big.  There was a built in hair dryer too.

My favorite part about the room by far was that, attached to the big flat screen TV was a cable box that allowed me to pause live TV.  One of my biggest frustrations is that when I watch a show while in a hotel room is that I can’t pause it like I can at home.  This was a fabulous discovery while I was in my room at night editing pictures and video.  I know you probably won’t be spending hours editing photos and video while on your vacation, but you might find it helpful at some point too.

Overall, Sens Del Mar was a good property.  The timeshare desk in the lobby was somewhat aggressive, but if you don’t mind ignoring that, you’ll have a great vacation at Sens Del Mar.

Pool at Sens Del Mar

Pool at Sens Del Mar

About Catherine Banks
Catherine has been sending people on great vacations since 1989. She is responsible for all of the websites associated with Legacy Travel and is the mother of two great kids. If she isn't working on a website, doing laundry or helping with homework, she's probably out walking Lacy, her Golden Retriever.

Comments

7 Responses to “Review of Sens Del Mar”
  1. Fran says:

    Looks wonderful. . .I am going there for my anniversary in February. Do you have any tips? What room number did you have, I also have a VIP suite.

  2. I can’t remember what room number I had. There were three of us there and the other two had a VIP suite on a completely different floor and side of the hotel. Both of them had amazing views. I would be very interested in hearing your feedback after your trip.

  3. Heather says:

    Hello-I am traveling there next week with 2 boys (ages 6 & 8) I am very worried this property will not recieve children very well. any suggestions?

  4. Heather says:

    Hello-I am traveling there next week with 2 boys (ages 6 & 8 years old) I am very worried this property will not recieve children very well. any suggestions?

  5. Depending on the kind of activities and what not you’ll need for your boys, and how happy they’ll be there with few if any other children, you might consider a move.

  6. Fran says:

    I just got back from the Sens Del Mar and it was a terrible disappointment. Upon check in we were told our room wasn’t ready. We waited until 4:30 p.m. and when they took us to our room it was an oceaview with a window (not what I paid for). Then I was told that the VIP was on request, which was not accurate. Long story short, we were given a room that was still under construction, had a leak in the ceiling, was infested with red ants and didn’t have any furniture except a bed, white box and TV. Whenever I asked for anything, I was told it would be taken care of, but nothing ever happened. I found so many areas of the hotel that were accidents waiting to happen, especially all the steps without railings. I would not suggest this hotel to anyone that I know. They were suppose to decorate the room for our anniversary, however, I couldn’t even get an extra towel for my hair, and, of course, there was never any decorations, flowers or wine as promised. I found the front desk staff rude. The pools are not heated, so it is too cold to use them. The food was good. Some of the service staff were exceptional, but others were not even interested in pleasing anyone.

  7. Ooh, I’m so sorry you had such a bad experience. Thank you for sharing with us!

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